Presentations and papers
Supporting off-campus learning and ensuring service quality
Supporting the development of scholarship skills through the online digital library
Diana Laurillard, Pro-Vice-Chancellor, Open UniversityCopyright issues: an update
A briefing by Toby Bainton, SCONUL Secretarye-book services
A paper followed by questions. Louise Edwards, Collections Manager, DNER, Cranfield Universitye-journal issues: access, pricing, future directions
Workshop handouts informationA workshop directed by Alison McNab, DNER Collections Manager, Journals & Discovery Tools, King's College London
Filling the empty chair: briefing and update on the HIMSS project
A briefing by Christine Abbott, Assistant Director, Planning and Administration, University of Birmingham and Clare Nankivell, Project Researcher, Centre for Information Research (CIRT), University of Central England, BirminghamProviding remote access to information 24/7
A workshop directed by Ian Winship, Electronic Services Manager, University of NorthumbriaAccess for distance learners
Briefing Paper Access for Distance Learners: report of the Task ForceBriefing paper Distance learners: information resource issues for policymakers
Elizabeth Heaps, University Librarian, University of York