New library research to boost global appeal of UK and Irish HE
21 May, 2008
New guidelines have been published today to help higher education libraries in the UK and Ireland meet the challenge of international student recruitment.
The ground-breaking protocols are based on extensive new research from SCONUL (the official membership body for UK and Irish higher education and national libraries) and aim to improve the library experience for all students.
International students are recognised as an important source of both essential income and cultural and intellectual diversity for universities. They now constitute 13.4% of the total higher education population in the UK, which is second only to the USA in its global appeal.
The research found that the quality of library facilities and services can be a deciding factor in a students' choice of university. Toby Bainton, Secretary of SCONUL said,
"Our librarians need to be prepared to deal with an increasingly wide range of cultures, languages and learning styles. These new guidelines provide a wealth of practical tips, best practice examples and key principles that aim to ensure our academic libraries give a good service to international students. They will also help their university to compete in the global market.
The new guidelines will benefit all students and academics because they encourage the production of jargon-free library publications, improved access to library facilities and better customer care across the board."
The guidelines list seventeen key concepts for university librarians, and provide a wealth of best practice from leading universities across the UK and Ireland. Toby added,
"SCONUL's research has shown how the increasing number and diversity of international students can mean a shot in the arm for university budgets, but the effect can be quite different for those who have to service their high expectations and complex needs. These guidelines should be welcomed by all vice chancellors in particular as they help our institutions to provide a world-class service to our international students."
Notes to editor
- For more information or to arrange an interview with Toby Bainton, contact Elliot Frankal on 07989 524780 or elliot@linstockcommunications.com
- Guidelines available at: www.sconul.ac.uk/groups/access/papers/international_students.pdf