Key Performance Indicators

Key Performance Indicators (KPI) are financial and non-financial metrics used to quantify objectives to reflect strategic performance of an organisation.
We are seeking those with knowledge and experience of this approaches and techniques in academic libraries to input relevant information which could be shared to the benefit of the community. For more information please contact performance@sconul.ac.uk.
 

Experiences of Key Performance Indicators

KPIs at Loughborough University

A list of KPIs used at Loughborough University

KPIs at the University of Ulster

A list of KPIs used at the University of Ulster

KPIs at Newcastle University

A list of KPIs used at Newcastle University

KPIs at Glasgow University

A presentation given at the SCONUL statistics training workshop in November 2009

KPIs at NLS (2006-07)

A list of the KPIs adopted by NLS for the 2006-07 year and reporting schedule.