HERMS Webinar: HE Reference Models as a tool for institutional transformation

The HE Reference Models are being used as a tool for those leading institutional restructuring and transformation programmes, often alongside, or integrated with other frameworks. This webinar included a deeper dive into how the HE Reference Models are being used to inform institutional change processes. It also introduced the new HE Service Reference Model being developed to help support this type of work.

Speakers:

• Russell Boyatt, Director of Strategy and Architecture at the London School of Economics and member of the UCISA Enterprise Architecture Group will set out the background to its development; share the alpha version of the Service Model and discuss how the SCONUL community can engage with this work.
• Mary Millard, Executive Director of Faculty Operations at University of Bristol and sponsor of Bristol’s Professional Services Transformation Programme which has led the development of the institution’s service catalogue based on the HERMs.
• Ian Robotham, Interim Director of Digital & Information Services at University of Aberdeen, who will share his experience of using HERMS for student management systems and related initiatives.

The webinar was held on 21 May from 2pm - 3.30pm.  SCONUL members can access the recording and resources here.